Operational support for the Living Sectors
Taking the weight off your workload
CASE STUDIES
Compliance & Governance
Requirement: Pre acquisition due diligence for 600+ units
Result: Successful sale and retention of mandate
Financial Performance
Requirement: Opex analysis on underperforming asset
Result: 4% improvement on NOI
Process Mapping
Requirement: Customer onboarding through to end of tenancy
Result: Identified inefficiencies and improved workflows
Customer & People Experience
Requirement: Align monthly, mid and year end reviews with client and business KPI's
Result: Company wide, role specific objectives
Administrative Support
Requirement: Selective licensing for 80+ units
Result: Fully compliant asset
Learning & Development
Requirement: Cost code training - understanding the "why" behind the code
Result: Accurate financial reporting and enhanced onboarding
OUR STORY
BRIDGING THE GAP
Navigating the Living Sectors requires grit, passion and a genuine desire to serve; the clients, their customers and the teams who operate the assets.
Having had the privilege of working with global agencies, vertically integrated developers and operators we know it takes an army of people who care to build, mobilise, lease-up and protect the lifecycle of an investment.
As the market ebbs and flows, so do the requirements for specialist interim resource.
Our experienced and Propertymark regulated team can be deployed to alleviate a wide range of complex and industry specific requirements, for as long as you need us.
about us
Alie Horton - Founder
Alie's passion for property and people started in London's West End two decades ago, advising some of the most progressive PLC's and development companies in the capital by providing honest and practical solutions to a wide range of assets that are still present today.
Bringing her enthusiasm to The North, Alie has focused on the dynamic
Alie's passion for property and people started in London's West End two decades ago, advising some of the most progressive PLC's and development companies in the capital by providing honest and practical solutions to a wide range of assets that are still present today.
Bringing her enthusiasm to The North, Alie has focused on the dynamic multi and single family housing sector, working closely with investors, operators and developers to help bring their vision to life.
Holding senior roles at CBRE, JLL and the UK's largest SFH operator, Ascend, Alie has a wealth of operational experience.